|Cherokee County, NC Courthouse
Lesson #1: It’s probably happening in your community, and it should be a scandal there, too.
There is quite a scandal in the child welfare system in Cherokee County, North Carolina. But where to begin? How about with the first few paragraphs of this September 11, 2019 story by Kate Martin of the nonprofit news site, Carolina Public Press:
The State Bureau of Investigation is continuing to look into possible felonies at Cherokee County’s Department of Social Services, nearly a year and a half after its investigation began.
Current and former workers of Cherokee County’s DSS office, including former director Cindy Palmer, are under investigation related to removing children from parents without judicial oversight using a document called a custody and visitation agreement or CVA. Social workers at the office did so for more than a decade, according to testimony in court last year.
Whether the agents are now looking at related issues that have come to light in recent months remains unclear.
Although suspended as director in March 2018, Cherokee County DSS rehired Palmer as the office’s business officer in June 2018, and she continues in that role despite the ongoing criminal probe.
The reason we all should be paying attention is simple: Some of the things exposed in Cherokee County first by investigative reporters for the Associated Press and now by Carolina Public Press are highly unusual – at least I hope they are. But at the heart of the scandal is a practice that goes on all over America. And the real scandal is that only in North Carolina is it being treated as a scandal.
How hidden foster care works
It works like this: A parent is told at a minimum: We’re going to take your children away and place them in foster care with strangers. In some cases they’re told: We’ll also separate them from each other and place them far, far away. You can go to court and try to get them back but, well, good luck with that. Good luck even visiting them. Then they offer the alternative: Just sign this little piece of paper in which you “voluntarily” agree to have us place the children with someone nearby – usually a relative.
Of course no lawyer for the family ever looks at that piece of paper first, or explains to the family their rights. The parents’ only explanation of what the piece of paper means is what the caseworker tells them it means. And while many of these placements are theoretically short-term, in some of the North Carolina cases these agreements effectively involve signing away rights to a child forever.
As I said, it happens all over the country. But only one state child welfare agency has aid the whole thing is illegal: North Carolina. (North Carolina is one of the states in which counties run child welfare and the state social services agency has some oversight.) Even in North Carolina, it’s not clear if the state would have acted had the practice not been exposed in a major national news story by Associated Press reporters Mitch Weiss and Holbrook Mohr. Since then, Kate Martin of Carolina Public Press (CPP) has been following up aggressively.
Here’s what happened and when, based on news accounts:
October, 2017: A state Department of Health and Human Services team conducting a routine review discovers that plenty is rotten in the County of Cherokee Department of Social Services. A memo obtained by Carolina Public Press nearly two years later reveals what the state examiners believed to be widespread falsification of records involving contact between child welfare caseworkers, birth parents and foster children.
The memo also states that terminations of parental rights “are pursued very quickly with little or no engagement with parents. It is hard to believe with the lack of engagement and documentation that TPRs are even granted.”
There is no indication that they also discovered the use of hidden foster care at this time. But, it appears the state did very little about what it did discover. The Cherokee County district attorney told Carolina Public Press she was “flabbergasted” she was not notified at the time about what might be criminal activity.
As CPP put it:
Although the DHHS memo expressed concern about records falsified by duplicating other records, it focused not on potential criminal fraud or violation of families’ rights, but on DSS funding and destabilizing DSS child placement actions: “These records are tied into funding. A parent’s attorney could get ahold of these records and make an argument to have the kids returned home.”
December, 2017: A local attorney, Melissa Jackson, discovers the use of hidden foster care in Cherokee County while representing a father coerced into “voluntarily” signing a so-called “custody and visitation agreement.” As the Associated Press would later report:
Soon after Jackson exposed the practice, the North Carolina Department of Health and Human Services sent an “urgent” letter to county agencies on Dec. 20, 2017, warning that “facilitating the completion of private custody agreements” without court oversight “falls outside of both law and policy.”
If the state did anything else at that point, there is no public indication of such action.
December, 2017: Jackson and attorney David Wijewickrama sue Cherokee County on behalf of parents whose children were taken using CVAs. They are seeking class-action status.
Early March, 2018: The state asks Cherokee County for a “corrective action plan.”
March 14, 2018: With Jackson’s client prominently featured, the AP story exposing Cherokee County’s system of hidden foster care is published. The story reveals that the practice dates back at least to 2007 and may involve hundreds of families. Exactly how many is unclear because former Cherokee County DSS attorney Scott Lindsay said at court hearings that many “files are missing.”
At about the same time, District Judge Tessa Sellers rules that CVAs violate state law, the state constitution and the United States Constitution. According to the ruling:
The CVA is the product of both actual and constructive fraud on behalf of the Cherokee County Department of Social Services, it’s agents and Attorney Scott Lindsay and director Cindy Palmer.
March 16, 2018: Now the state is really interested, and, apparently, concludes that a “corrective action plan” is not enuogh. After the scandal makes national news, the state announces it will temporarily take over the child welfare functions of the Cherokee County Department of Social Services. The takeover begins three days later.
At about the same time the county district attorney – who only learned of the scandal by reading the AP story – asks the North Carolina State Bureau of Investigation to investigate possible criminal wrongdoing.
March through June 2018: Though the state is taking over the child welfare functions, the county DSS still is overseen by a local Board of Social Services. The Board holds what is apparently an unusually large number of special meetings. But we don’t know exactly what happened at all of them – because, Carolina Public Press reveals, the minutes are missing. We do know, however, that Lindsay’s replacement as DSS attorney, David Moore, said Palmer may have lied under oath.
April 2018: The Board of Social Services suspends Palmer, with pay. She is replaced with an acting director. Moore tells the board Palmer should not be allowed to return.
May, 2018: The position of business officer for Cherokee County DSS becomes vacant. Palmer had held that job before she was named director.
June 11, 2018: Palmer resigns as DSS director.
June 11, 2018: Palmer’s interim replacement hires Palmer to be the DSS business officer – the job Palmer held before she became DSS director.
June 12, 2018: DSS attorney David Moore resigns.
July, 2018: Cherokee County DSS receives a bill of $3,311.87 for document shredding services covering the period mid-June to mid-July, 2018. The highest previous monthly total since November 2017 was $367.76, in May. In November and December, 2017, the bills were $90.17 per month.
The DSS agency in early 2018 also started a curiously timed massive shredding campaign, which went into high gear after Palmer returned to the agency in June 2018. The effort was supposedly designed to create urgently needed space and did not touch child welfare documents, which DSS had been ordered not to destroy. But a year later, the space remains unused. Whether any additional child welfare documents went missing remains uncertain.
October, 2018: The state Deparemtent of Health and Human Services ends its direct control over child welfare in Cherokee County.
November, 2019: The State Bureau of Investigation’s findings concerning CVAs, and possibly other issues, are now in the hands of the state Attorney General’s office. CPP reports that “Palmer, and possibly others, remain under criminal investigation…” by that office.
And a new problem has been discovered: The county and the state have had to repay the federal government more than $247,000 in federal foster care funds to which they were not entitled “after mistakes by social workers and their supervisors.”