Showing posts with label Bloomberg. Show all posts
Showing posts with label Bloomberg. Show all posts

Monday, May 7, 2012

Child welfare in New York: A poll worker’s rash mistake, and a foster care tragedy


This is not meant to minimize in any way what Andrew and Jessica Schiefer and their children have had to endure at the hands of the New York City Administration for Children’s Services.  But they got off easy.

Their five-year-old daughter was not taken away from the white, middle-class family in Queens.  The allegation against the parents almost certainly will be declared unfounded.  But they’ll never forget the trauma of the interrogation, or the fact that the process will drag on for 60 days, or the fact that the ACS worker will march all over their child’s school poking into the family’s life, or the fact that there will be a file on the family in New York’s Central Register of alleged “child abusers” forever.

Almost none of it was necessary.  But of course, ACS is encouraging more of the same.

Meanwhile, things didn’t go nearly so well for a nonwhite family on Staten Island.  Their child was taken away in a case that raises questions about whether ACS is complying with a class-action consent decree.  The child died in foster care.

TRAUMA IN QUEENS…

According to WNBC-TV, Channel 4, for the Queens family, the story begins on April 26, the day of the Republican primary in New York.  Andrew Schiefer brought his five-year-old daughter with him when he went to vote.  The little girl has eczema, a chronic skin condition characterized by scaly rashes.  From time to time, when they see the family on the street, people ask them about the rash.  The Schiefers answer the question and that is the end of it. 

But a poll worker didn’t bother to ask. Instead, she simply assumed that the rashes were bruises and called the New York State child abuse hotline.  That is exactly what New Yorkers have been encouraged to do year after year by everyone from Mayor Michael Bloomberg on down.  It was easy for the poll worker to give the hotline the name and address – she used the voting records at the polling place.

It was unreasonable of the poll worker to jump to conclusions.  But once she did so, it was reasonable for a child protective hotline to screen in a claim by an eyewitness that she saw a little girl with bruises on her hands and legs.  It was reasonable for ACS to send a caseworker to the door.

But as soon as the parents produced the prescription eczema ointment and the name and contact information for the doctor, that should have been the end of it.

Instead, the “investigation” drags on and the family is dragged through the mud; all so that the caseworker can protect herself from sanction if she doesn’t follow every bureaucratic procedure required in the investigation – and, of course, to protect herself from landing on the front page if she doesn’t do it on any particular case and then something goes wrong.

A previous post to the blog gives a sense of the extent to which a typical family is put through the wringer.  And this excellent story from New York Magazine gives a sense of why caseworkers in New York City are on the defensive.

Both the Schiefers and at least some of the reporters who interviewed them couldn’t understand why they would have a permanent record as a result of such an obvious mistake.  You can blame that on some legislative grandstanding.

In New York State, the standard for having an allegation “indicated” is absurdly low.  It’s essentially a caseworker’s guess.  The caseworker is supposed to check the “indicated” box on a form when she thinks she has “some credible evidence” of abuse or neglect – even when there is more evidence of innocence.

Only when a case can’t meet even that preposterously low standard is the case ruled “unfounded.”  So it’s no wonder that, until 1996, New York State law wisely called for expunging the records of unfounded reports.  But then, after a high-profile case, the death of Elisa Izquierdo, state legislators started falling all over themselves to show who could look tougher on child abuse. So they changed the law, and now, except in very rare cases, families like the Schiefers never can clear their names completely.

… AND TRAGEDY ON STATEN ISLAND

The Staten Island case concerns William Monge, his girlfriend, Nicole Fair, and their two children.  They say the only reason their children, a two-year-old and a six-month old, were taken away was what a news story called their “constant fighting.”

Thanks to a settlement in a class-action lawsuit, in New York City it is illegal to take children from a battered mother just because she has been beaten – because of how harmful that is to the children.  (NCCPR’s Vice President, Carolyn Kubitschek was co-counsel for the plaintiffs.)  It’s not clear whether this case violates the letter of that decree, but it sure seems to violate the spirit.

And even if a child must be taken away, the first option is supposed to be placement with a relative.  Monge and Fair say they begged ACS to place the children with relatives.  Instead, they were placed in stranger care. Now, the infant is dead.  According to WABC-TV, channel 7:

The baby died Monday night after being rushed to the hospital from her foster mother's Steuben Street home on Staten Island.  Sources now tell Eyewitness News the baby had a 105-degree fever and marks consistent with past trauma. The medical examiner says results of an autopsy are inconclusive, pending further study.

Meanwhile, back at Channel 4, reporter Melissa Russo was making the classic reporter’s error in these cases, using her closing “stand-up” concerning the Schiefer case to parrot the ACS party line.  Said Russo:

As difficult as this situation might be for this family, too often we’re out here reporting on tragic stories where a caseworker does not do the minimum amount of investigation or neighbors don’t say something when they see something.  So ACS tells us, when in doubt, when you suspect child abuse, it’s always better to err on the side of caution.

But there was nothing cautious about what that poll worker did.  And there certainly was nothing cautious about the behavior of the ACS worker on Staten Island who took two children from a couple and sent them to a foster home where one of those children died.  On the contrary, these were profoundly reckless acts. 

And the real reason for those horror stories Russo mentions, in which a caseworker doesn’t do enough, almost always is because caseworkers are overwhelmed wasting hour after hour day after day on cases like the one against the Schiefers in order to protect not the children, but themselves.  The more people take the advice of Russo (and Bloomberg’s and ACS) and call in anything and everything, the more likely it is that workers will be further overloaded with false allegations and have even less time to find children in real danger.


Thursday, June 10, 2010

UPDATED 6:00PM: More foster care in NYC: Paying the price for ACS’ retreat from reform

SEE UPDATE AT THE CONCLUSION OF THIS POST

About 400 people rallied at City Hall in New York Tuesday to protest slash-and-burn budget cuts to services that help keep children out of foster care.

In response, the commissioner of the city's Administration for Children's Services, John Mattingly, blamed the city's "current budget situation," which, like the budget situation in most cities and states, is dire.

But that's not the whole story. Odds are these cuts would not be necessary if not for Mattingly's own retreat from reform.

In 2005, the year before Nixzmary Brown died and The New York Times invented a non-existent "series" of child abuse deaths, (the deaths were tragically real, but there was no series), ACS removed fewer than 5,000 children from their homes. Of course the Nixzmary Brown case terrified workers and they rushed to tear apart more families. Instead of curbing the surge in removals, Mattingly encouraged it. So now ACS takes away nearly 7,500 children every year.

Proportionately, that's still better than Los Angeles or Philadelphia, but it's a huge trend in the wrong direction. Instead of making children safer, key indicators of safety, reabuse of children and foster care recidivism, have worsened, and deaths of children "known to the system" have increased. (For details, see NCCPR's report on New York City child welfare.)

In addition to the increase in children taken from their parents, ACS is taking into court far more cases where they intend to leave children in their own homes – essentially so that if something goes wrong, they can blame a judge. (Indeed, it was particularly disingenuous for Mattingly, in a recent AP story, to blame the courts for delays that prolong children's time in foster care, when he is among those most responsible for those delays getting far worse. The only thing more disingenuous is condemnation of the budget cuts from the city's Public Grandstander – sorry, Public Advocate - Bill de Blasio. When he was practicing for his current role as a member of the City Council, he never missed a chance to pour gasoline on the fire of foster-care panic.)

In addition to all the other harm, foster care also happens to cost more than better alternatives. Dragging more cases into court also adds to costs. So the main reason ACS is cutting help to families now is the failure in leadership at the agency since the death of Nixzmary Brown.

The result of all this is a cycle of failure. ACS takes more children needlessly, using up funds that could have gone to services to help families. So the services to help families are cut. So more children are taken needlessly.

The failure of leadership was seen again in still another retreat from reform this year. Late in 2009, the highly-respected Vera Institute of Justice issued a report on how child welfare agencies in New York State handle allegations of "educational neglect." Their conclusion: These cases do nothing but harm families and waste caseworkers' time. If they're going to be handled by CPS agencies at all, they report said, it should be done through an approach called "differential response."

In January, Mattingly, a longtime opponent of differential response, promised to give it a try in some educational neglect cases, on a pilot basis.

Now he's retreated from that reform as well – as reported not by any of New York's big news organizations, but by some enterprising students at the Columbia University Graduate School of Journalism, whose work now has been picked up by The Huffington Post.

UPDATE: This just in. Mayor Michael Bloomberg announced today that New York City is going to address the problem of chronic absenteeism and truancy with - wait for it: an Interagency Task Force! And this won't be just your everyday Interagency Task Force. No, this will be a Mayoral Interagency Task Force.

Of course ACS will be represented. ACS had two people at the news conference announcing the Interagency Task Force. But do you think the Mayor even knows that his ACS commissioner shot down one of the best possible ways to curb this problem: finding alternatives to burdening families with child abuse allegations in these cases?

The Center for New York City Affairs at The New School claims the Interagency Task Force is a response to a report they issued - in October, 2008. That report concluded that school personnel overreport absences as "educational neglect." According to the report:

Often, it would be preferable to collaborate with an outside organization to help engage families and organize community-based family support or other services. Teachers should also be more skilled at identifying other forms of neglect, so they know when and where to turn for help.

Why do I have this sensation of going around in circles?

There will be more on "educational neglect," and ACS' retreat from this reform, in future posts.